FAQs

• Cardiff Central Train Station – 250m
• Principality Stadium – 200m
• Cardiff Castle, Bute Park & Coopers Field – 400m
• Utilita Arena – 500m
• BBC Studios – 200m
All within easy walking distance.

Sorry, we’re not a pet-friendly hotel.

Yes, the entire hotel is strictly non-smoking.

Yes, all our rooms have full air conditioning.

Yes, we offer complimentary high-speed Wi-Fi throughout the hotel.

We do have a small number of accessible rooms. However, due to the nature of our historic Grade II listed building, there are steps in some areas. Please contact us before booking if you have specific accessibility needs.

Yes, every room includes an in-room safe.

When you book directly with us (online or by phone), breakfast is included. Room-only rates are available too — great if you’re looking to reduce food waste or know you won’t need breakfast.

Always book direct using promo code croeso for an instant 10% discount, breakfast included, a £5 drink voucher at check-in, and loyalty rewards.

Yes, we’re happy to store your luggage before check-in or after check-out. Free after 12pm on day of arrival and free until 2pm on day of checkout. £4 per bag cash only (charity donation)

Check-in is from 3:00 PM and check-out is by 11:00 AM. Late check-out may be available—just ask us!